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Privacy Policy

Last Updated: 31.01.2025

This Privacy Policy sets out the rules for the processing and protection of users’ personal data in connection with the use of the website available at https://rocketb.eu (hereinafter referred to as the “Website”).

1. General Provisions

1.1. Data Controller

The controller responsible for processing personal data in connection with the use of the Website is:

  • Roksana Biedron
  • Address: Salztorgasse 7/5a, 1010 Vienna, Austria
  • Email: info@rocketb.eu

1.2. Data Protection and Legal Basis

The Controller places great importance on protecting users’ privacy and ensures that the provided personal data is processed in accordance with applicable data protection laws, particularly the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, as well as other relevant data protection laws in Austria and Germany.

1.3. Acceptance of the Privacy Policy

Using the Website implies acceptance of this Privacy Policy.

2. Scope and Purpose of Data Collection

2.1. The Controller may process users’ personal data for the following purposes:

  • Handling inquiries sent via the contact form or email,
  • Providing services offered on the Website,
  • Marketing purposes, including sending commercial messages (if the user has given explicit consent),
  • Analytical and statistical purposes,
  • Asserting, exercising, or defending legal claims,
  • Ensuring security and proper functioning of the Website (including IT infrastructure management).

2.2. The scope of processed personal data includes, in particular:

  • Name and surname,
  • Email address,
  • Phone number,
  • Content of the inquiry,
  • Data automatically collected via cookies and other tracking technologies.

2.3. Providing personal data is voluntary but necessary to use certain Website functionalities (e.g., submitting an inquiry).

3. Legal Basis for Data Processing

Users’ personal data is processed on the following legal bases under the GDPR:

  • Article 6(1)(b) GDPR – processing is necessary for the performance of a contract or to take pre-contractual steps at the user’s request,
  • Article 6(1)(a) GDPR – processing is based on the user’s consent (e.g., for direct marketing purposes),
  • Article 6(1)(c) GDPR – processing is necessary to comply with a legal obligation of the Controller,
  • Article 6(1)(f) GDPR – processing is based on the legitimate interests of the Controller (e.g., ensuring IT security or asserting legal claims).

4. Data Sharing

4.1. Potential Recipients of Data

Users’ personal data may be shared with the following third parties:

  • IT, hosting, accounting, and legal service providers,
  • Marketing service providers,
  • Other service providers acting on behalf of the Controller.

These entities process personal data exclusively under data processing agreements and only to the extent necessary for the provision of their services.

4.2. Data Transfer to Third Countries

The Controller does not intend to transfer personal data to third countries (outside the European Economic Area). If such a transfer is exceptionally required (e.g., when using Google services), appropriate data protection safeguardsunder GDPR will be ensured.

5. Data Retention Period

5.1. The Controller retains personal data:

  • As long as necessary for the fulfillment of the respective processing purpose,
  • No longer than required by legal regulations or justified by the Controller’s legitimate interests.

5.2. After the storage period expires, personal data will be deleted or anonymized.

6. Users’ Rights

Users have the following rights under GDPR:

  • Right of access (Article 15 GDPR),
  • Right to rectification (Article 16 GDPR),
  • Right to erasure (“right to be forgotten”) (Article 17 GDPR),
  • Right to restrict processing (Article 18 GDPR),
  • Right to data portability (Article 20 GDPR),
  • Right to object to processing (Article 21 GDPR),
  • Right to withdraw consent (Article 7(3) GDPR), effective for the future.

To exercise these rights, the user can contact the Controller via email at info@rocketb.eu.

Users also have the right to lodge a complaint with a data protection authority (e.g., in Austria: Datenschutzbehörde, in Germany: the respective state data protection authority) if they believe their data is being processed unlawfully.

7. Cookies and Tracking Technologies

7.1. Use of Cookies

The Website uses cookies (small text files stored on the user’s device) to ensure optimal usage.

7.2. Purpose of Cookies

Cookies are used for the following purposes:

  • Ensuring the technical functionality of the Website,
  • Analyzing and statistically evaluating user behavior,
  • Personalizing content and advertising.

7.3. Managing Cookies

Users can adjust their cookie settings in their browser at any time, including:

  • Blocking cookies,
  • Deleting stored cookies.

Detailed information on settings can be found in the user’s browser instructions.

8. Server Logs

8.1. Server Log Storage

When visiting the Website, certain data is automatically stored in server logs, including:

  • IP address,
  • Date and time of access,
  • Information about the browser and operating system used.

8.2. Purpose of Server Logs

These data are used solely for administrative purposes and to ensure Website security. They are not linked to specific users.

9. Final Provisions

9.1. Changes to the Privacy Policy

This Privacy Policy is informative and may be updated periodically. Any changes will be published on the Website.

9.2. Contact for Data Protection Matters

For any questions, comments, or concerns regarding data protection, users may contact the Controller via email at info@rocketb.eu.